Privacy Policy – ProMindset Academy

Effective Date: 17.02.2025

Last Updated: 17.02.2025

1. Introduction

Welcome to ProMindset Academy ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://promindsetacademy.co.uk.

By using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

Personal Information – Name, email address, phone number, and other contact details.

Account Information – If you register on our platform, we may collect username, password, and account preferences.

Payment Information – If you make purchases, we collect payment details through secure third-party processors (we do not store payment information).

Technical Data – IP address, browser type, device type, and browsing behaviour on our Site.

Marketing Preferences – Your preferences regarding marketing communications.

3. How We Use Your Information

We use your personal data for the following purposes:

✅ To provide and manage our services, including courses and training.

✅ To communicate with you regarding updates, offers, and customer support.

✅ To improve website performance and user experience.

✅ To comply with legal obligations and prevent fraudulent activities.

✅ To send marketing emails (only if you have given consent).

4. How We Share Your Data

We do not sell or rent your data. However, we may share your personal data in the following circumstances:

Service Providers: Third-party companies that help us operate the Site (e.g., payment processors, email platforms).

Legal Compliance: If required by law or to protect our rights.

Business Transfers: If we undergo a merger, acquisition, or asset sale.

All third-party service providers are required to handle your data securely and comply with data protection laws.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings.

6. Your Data Protection Rights

Under UK GDPR, you have the following rights:

✔ Right to Access – Request a copy of the data we hold about you.

✔ Right to Rectification – Correct inaccurate or incomplete data.

✔ Right to Erasure – Request deletion of your personal data.

✔ Right to Restrict Processing – Ask us to limit the way we use your data.

✔ Right to Object – Object to data processing for marketing purposes.

✔ Right to Data Portability – Request transfer of your data to another service provider.

To exercise your rights, please contact us at [email protected].

7. Data Security

We implement security measures to protect your personal data. However, no system is 100% secure, so we recommend using strong passwords and keeping your account secure.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies, so we recommend reviewing them before providing any personal data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

11. Contact Us

If you have any questions about this Privacy Policy, contact us at:

📧 Email: [email protected]

📍 Address: W H Prior, Railway Court, Doncaster South Yorkshire DN4 5FB